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All orders will be shipped via Priority Mail within 4-5 business days from our location in San Luis Obispo, California. We will notify you by e-mail in the event of a delay.
For rush deliveries, please contact us so that we can expedite your order more quickly or arrange overnight service if necessary.
For orders outside the U.S. and Canada, please contact us to arrange international shipping.
We reuse packaging and shipping materials whenever possible.
Shipping costs are determined by weight. Oversized or overweight items may incur additional shipping fees. Any additional shipping fees are stated in the product description and will be calculated into the total at checkout.
Please be sure to provide the correct shipping address when placing your order. You will be responsible for any costs incurred due to re-routing or returning of a shipment because of an incorrect address provided by you.
Items may be returned for any reason within 5 days of receipt for full refund, exchange, or store credit on normal-priced items. (Customer pays only the return shipping.) All sales are final on sale/clearance items.
All products must be in new, unwashed, and unused condition, with all original packaging.
Damaged or Defective Products
If your products arrive and are either damaged or defective, please contact us immediately by phone or email so we can replace them at no charge.
If a problem occurs with your item after 30 days, please contact the manufacturer directly. You may contact us for manufacturer information if needed.